For reservations for use of Campus Plaza Kyoto that meet the following reservation conditions, if you are forced to cancel your reservation due to the influence of the new coronavirus infection, you may be able to receive a full refund of the usage fee or usage fee that has already been paid (if you have not paid it, you will not be asked to pay it).

1 Applicable
booking conditions 　 If all of the following (1), (2), (3), and (4) are satisfied:

(1) Reservations made from October 1, 2020 (Thursday) to March 31, 2021 (Wednesday)

(Reservations for use after FY2021 are not eligible)

(2) As of Friday, April 10, 2020, an application for use (reservation application) has been made.

(3) When it is not possible to respond to changes in the date of use, postponement, etc.

(4) The cancellation procedure must be completed by Sunday, December 27, 2020.

2 Miscellaneous

Reservations that do not meet any of the above reservation conditions will be cancelled in accordance with the normal terms and conditions of use.

We will take action.

　　 Regarding the use of facilities under the jurisdiction of the city after October 1, 2nd year of Reiwa (Kyoto City)

From Tuesday, June 2nd, Campus Plaza Kyoto will resume rental operations.
From June 2nd (Tue) ~ June 18th (Thu), Campus Plaza Kyoto will be limited to Kyoto residents.

a citizen>
Those who fall under any of the following:
➀ Residents of Kyoto Prefecture
➁ Those who commute to work or school in Kyoto Prefecture

Thank you for your understanding and cooperation.

Kyoto Prefectural Emergency Measures (Revised on May 15)

At the discretion of Kyoto City, Campus Plaza Kyoto will be closed from
Saturday, April 11 to Sunday, May 31.
(After 4/21 (Tuesday), the use of the rental facility has been suspended, including the use of rental facilities that have already been reserved.) ）
The hotel will contact those who are eligible.
In addition, for the use of the “Kyoto City Wakamono Employment Support Center” and “The Open University Kyoto Learning Center” in this facility,
For more information, please check with each facility.

The handling of usage fee refunds is as follows.
[4/21~5/31]
A full refund will be given regardless of the booking date.
[For use after 6/2 (4/8 already known)]
If you have already paid the usage fee for Campus Plaza Kyoto, the spread of the new coronavirus infection
When there is a request not to use this facility for prevention, if both of the following (1) and (2) are satisfied,
We will refund these in full. In addition, if you have not paid, we will not ask you to pay these payments.
(1) Reservations made from February 20, 2020 (Thursday) to September 30, 2020 (Wednesday)
(2) As of Friday, April 10, 2020, an application for use (reservation application) has been made.
New reservations made after Saturday, April 11, 2020 will be made in accordance with the hotel’s terms of use.
Therefore, even if it is canceled due to the prevention of the spread of new coronavirus infections, the full refund of the usage fee will be refunded.
It will not be.

If you have already paid the usage fee for Campus Plaza Kyoto and you request not to use this facility to prevent the spread of the new coronavirus infection, you will receive a full refund if both of the following (1) and (2) are satisfied. In addition, if you have not paid, we will not ask you to pay these payments.

(1) Reservations made from February 20, 2020 (Thursday) to September 30, 2020 (Wednesday)

(2) As of Friday, April 10, 2020, an application for use (reservation application) has been made.

New reservations made after Saturday, April 11, 2020 will be subject to the hotel’s terms of use.

Details such as the claim procedure will be communicated to the eligible person shortly.

Cafe Kenya, which was open on the 1st floor of Campus Plaza Kyoto, has closed as of the end of March 2020. As a result, the coffee delivery service to the hotel’s meeting rooms has also ended.