【Notice】Change in Usage Fee Refund Handling at the Time of Cancellation (Updated on 5/11)

We would like to inform you that the handling of usage fee refunds at the time of cancellation of the Kyoto City University Town Exchange Center will be changed as follows.

 

In principle, the usage fee will not be refunded in accordance with the provisions of the ordinance, but if a request is made to stop using the usage at least a certain period of time before the date of use, an amount equivalent to one-half may be refunded.

We have decided to change the period of request to discontinue use as shown in the table below, and we ask for your understanding.

Effective Date

June 1, 4th year of Reiwa

* Applicable when there is a request to stop using the product after June 1, Reiwa 4

What’s changed

Before the change

After the change

When there is a request to stop using the product at least one month before the date of use, and the mayor deems that there is a reasonable reason.

When there is a request to discontinue use at least two weeks before the date of use, and the mayor deems that there is a reasonable reason.

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