FY 2018

Business Overview
Outline of the event
Inquiries

Business Overview

In a situation where the environment surrounding universities is changing rapidly, the management and operation of universities has come to occupy an important position, and the role of university staff is becoming extremely important. In order to adapt to such an environment, we are developing a variety of projects to improve the qualifications of university staff, including management and education and research support.
The Joint Training Program for University Staff is a joint project aimed at improving the abilities of staff and improving the efficiency and sophistication of university operations, as well as reducing costs for each member university by taking advantage of economies of scale.

Outline of the event

AY2018 University Staff Joint Training Program

Venue:	Campus Plaza Kyoto
Organizer	University Consortium Kyoto
Capacity	varies depending on each session (see capacity at the bottom of the application)
Details:	Business Etiquette Training (Basics)
	Handling Complaints
	IR Practiced by University Staff (Introductory Edition)
	Basic knowledge of university faculty and staff
	Facilitation Basics

■ Business Etiquette Training (Basics)

As a member of society and university staff, it is essential to learn business etiquette in order to work. We aim to acquire basic business etiquette that will be indispensable in various situations that you will encounter in the future.

Date & Time
Thursday, March 22, 2018 9:30 a.m. ~ 5:00 p.m.
Thursday, March 29, 2018 9:30 a.m. ~ 5:00 p.m.
Tuesday, May 22, 2018 9:30 a.m. ~ 5:00 p.m.
* All contents are the same.

Target
Newly appointed employees (non-eligible persons can also participate)

Membership Fee
Member schools: 6,500 yen (Non-member schools: 11,500 yen)

Contents
Business Etiquette Training (Basics) Training Outline[Click here for details]

■ Complaint handling

Students, parents, local residents, and others have received a variety of complaints, and the content of the complaints is wide-ranging, and careful response is required. This time, we will invite a practicing lawyer as a lecturer to learn how to deal with complaints based on the types of complaints and cases, and through discussions among the participants, we aim to learn basic knowledge about complaints, including legal perspectives, and make use of them in practice.

Re
Friday, August 3, 2018 9:30 a.m. – 5:00 p.m.

Target (approximate)
3 years or more of service (non-eligible persons can participate)

membership fee
Member schools: 11,000 yen (Non-member schools: 18,000 yen)

substance
Complaint Handling Training Outline[Click here for details]

■ IR practiced by university staff (introductory edition)

[Morning Session]
In recent years, IR has been attracting attention at universities, and the ability to collect and analyze information has become an indispensable skill for university staff. This is an introductory course, and we aim to learn the basics of IR by confirming the basic matters of IR, how to launch IR operations, how to recognize IR within the university, collaborative cooperation, and the relationship between internal quality assurance, which is the most important thing now.
[Afternoon Session]
Using BI tools (Microsoft Power BI Desktop) that are actually used for statistics and analysis, students learn how to manipulate specific data and experience some of the IR operations.

Re
Tuesday, August 7, 2018, 9:30 a.m. – 12:30 p.m. (Morning session)
13:30-16:30 (Afternoon session)

Target (approximate)
3 years or more of service (non-eligible persons can participate)

membership fee
Member schools: 2,000 yen (Non-member schools: 4,000 yen)
* If you participate in both the morning and afternoon, 4,000 yen for member schools (8,000 yen for non-member schools)
substance
IR Practiced by University Staff (Introductory Edition) Outline of the Training[Click here for details]

■Basic knowledge of university faculty and staff

In the course of a series of educational policies→ including the promotion of governance reform → the qualitative transformation report→ the establishment of three policies→ the connection between high school and university, university staff were positioned as leaders of reform, and for this reason, the implementation of SD for the purpose of improving the abilities of staff was obliged. Against this backdrop, we aim to acquire the knowledge and skills necessary for university staff and to improve their abilities and qualities.

Re
Thursday, September 6, 2018, 9:30 a.m. – 5:00 p.m.

Target (approximate)
Those who have been with the company for about 10 years from a new position (non-eligible persons can also participate)

membership fee
Member schools: 3,000 yen (Non-member schools: 6,000 yen)

substance
Basic Knowledge of University Faculty and Staff Outline of Training[Click here for details]

* In the training, “Quick Answers for SD Basic Knowledge of University Faculty and Staff – Heisei 30 Revised Edition” will be used as a teaching material.
Participants must bring their own.

■ Facilitation Basics

The purpose of this course is to understand the concept of facilitation, which is a specialized ability that is useful for consensus building and mutual understanding, and to acquire the basics of facilitation through group work, lectures, and facilitation practice.

Re
Tuesday, September 11, 2018 9:30 a.m. – 5:00 p.m.

Target (approximate)
All Employees